A Report On Black African Families Social Work Essay Essay Example

A Report On Black African Families Social Work Essay Example A Report On Black African Families Social Work Essay A Report On Black African Families Social Work Essay In ongoing mature ages, kid abuse among dark African family units has pulled in a cluster of joining in, scholastically and politically in British cultural work design following the appalling perish of Victoria Climbie ( Laming, 2003 ) and Adam ( Sale, 2005 ) . A considerable lot of the exploration and writing on kid abuse since the 1989 Children Act have non widely examined the feature of poverty and child abuse. For some mature ages cultural work interventions with dark African family units and children affirmed of occurrences of child abuse have been a questionable subject. The difficulties dark African family units experience are non restricted only to the outside human progress they end up in, yet different issues might be significant, for example, social contrasts in youngster raising, destitution, specialists strategy and the intervention devices and methodology. Examination grounds proposes that dark African children in the UK are over-spoken to in the child security framework for a combination of grounds, for example, physical and sexual abuse or negligence. Chand ( 1999 ) research on dark African family units and the child assurance framework features the over-portrayal of dark families ( 58 % ) contrasted with white families ( 42 % ) on referrals influencing physical hurt. Another exploration shows that referrals influencing inconsistent directing of children are lopsidedly higher among dark African family units than white families. Some dark African children are associated with the child insurance framework in light of the fact that their family units can't flexibly rise to consideration for them. Bernard A ; Gupta ( 2008 ) overview other than found that dark African children and families are more probable than white families to be brought into the child insurance framework on the balance of implicit contrasts in convictions and kid rais ing examples. The reason for this work is to suggest that dark African children and families, because of a figure of grounds, are pretty much liable to be researched of child abuse by cultural specialists and different callings. The potential conclusions for dark family units being pretty much liable to be researched are either dark African children will go over-spoke to in nearby approval consideration under the child security framework or they will non have the suitable mediation by cultural specialists under the child open help framework and do children to be exposed to assist abuse or negligence by their folks ( Chand, 1999 ) . Fitting to Chand ( 1999 ) in any event, when abuse among dark family units is distinguished, the administration stipulation for the mishandled kids are hampered by insufficiency of assets and this reason delays in evaluation and the stipulation of intercession where particular administrations are required. The 1989 Children Act may sort numerous African children on the child assurance vault in the UK as children popular as their folks are bound to populate beneath the need line ( DoH, 1989 ) . Neediness is connected with investigations of abuse and negligence and African family units are relatively bound to populate in poverty than a significant number of different networks in the UK ( Bernard A ; Gupta, 2008 ) . Fitting to Fontes ( 2006 ) individuals who are influenced by kid abuse are settled by a combination of cultural and material circles that are amazingly interrelated and synergistic. Subsequently the destitution position of African family units populating in the UK is an of import factor to be considered by cultural laborers working with African families asserted of child abuse. Numerous African family units have negative perceptual experience about cultural specialists who chip away at cases of supposed child abuse, as they utilize an evaluation and mediation strategy that depends on euro-driven child assurance processs and as such position dark families, their progress and way of life as inalienably easy to refute and require amending ( Chand, 1999 ) . This negative perceptual experience of cultural work design by African family units and children populating in the UK strain confirmations for second thought and apprehensiveness and do working with such families a significant test for cultural specialists. Bernard A ; Gupta ( 2008 ) contended that dark African children and their family units are more probable than white families to be explored of child abuse and subsequently are over-spoken to on the child insurance library under the class of hapless child rearing conduct. In any case, dark African families are other than under-spoke to in having preventive backings, for example, dwelling requests, financial advantages that is required to go to any family unit requests and to better children open help. Singh ( 2006 ) discoveries show that African families and their settled in social and cultural perceptual encounters of child rearing practices are difficult to comprehend with regards to cutting edge cultural work design and subsequently cultural laborers might be fast to step in such family units. Bernard A ; Gupta ( 2008 ) other than found in their exploration work that the main part of dark African family units who have relocated to the UK as a result of war, destitution, and innate lawlessnesss in their place states, other than experience difficulty non only how to suit toward the western human advancement in which they get themselves however how they might be seen by cultural laborers associated with kid consideration. Most cultural work experts working with dark African family units do non welcome the poverty foundation of such families and would encounter legitimized to do conclusions following into qualm and separation from the two gatherings. Be that as it may, orchestrating to Bernard A ; Gupta ( 2008 ) the Framework for the Assessment of Children in Need and their Families puts an interest on cultural specialists to see families foundations and social positions when covering with cases of child abuse. Korbin ( 2004 ) contends that cultural laborers face inconvenience s in utilizing fitting mediation in kid abuse occurrences as the systems engaged with kid misuse evaluation might be perplexing and parental practices may non be the equivalent in various civic establishments and financial scenes. In position of this perceptual experience, Bernard A ; Gupta ( 2008 ) states ‘that a point of convergence on abuse or disfunction inside African family units can risk categorizing this social minority as inadequate, thusly facilitating neurotic perspective of African family connections ( p 478 ) . This raises the request of what kind of cultural work mediation is should have been utilized by cultural laborers working with dark African family units populating in monetary destitution so defenseless children are to the full bolstered and ensured, and non simply maneuvering these children into the child insurance framework. This expert problem in cultural work design presents a significant test and subsequently, requires another situation in work political directions and examples, the way data is dispersed on how the child insurance framework functions, creating on kid raising contrasts in dark African human progress, cultural work esteems and uplifting coaction with different callings. With an adjustment in cultural work design, cultural laborers will build up the achievements to isolate between the habits of raising innate in African families which is non needfully hurtful to kids and those raising practices that are destructive. This point will be farther examined in part two. The proposition will pull on cultural work speculations, arrangements and example, cardinal hypothetical records and writing chase from electronic journals to net chase on kid abuse, cultural work intervention and youngster security framework. The central highlight of this proposition takes a gander at the accessible writing on dark African family units engaged with the child security framework, focusing on explicit neediness related child rearing examples that offer ascent to issues of child abuse. The methodological examination for this work is essentially subjective and the writing got from both essential and auxiliary beginnings. The proposition analyzes grouped issues, for example, how cultural work experts ought to appreciate and pull off kid abuse among dark African families populating beneath the neediness line, what intercessions cultural specialists need to utilize that would back up these family units to gracefully rise to kid care for their children and the potential grou nds why dark African children and their families might be over-spoken to in the child insurance frameworks. The primary part inspects the writing on dark African children and the child insurance framework. Part two gives a treatment on the expanded multifaceted nature of cultural work mediation in kid abuse cases influencing dark African families populating in poverty. It other than dissect how need could astound raising practices that sway on kid raising which, will in general force dark African children populating in the UK into the child security circle. At that point part three draws on resolution laws and strategies balancing cultural work designs in the UK. It other than looks at advanced cultural work design in kid abuse occurrences among African family units. Section four basically investigations the various techniques for interventions accessible to cultural laborers when working with dark African family units. At long last section five talks about the derivations of cultural work intervention among African families populating in poverty. Section ONE Dark AFRICAN CHILDREN AND CHILD PROTECTION SYSTEMS 1.1 The predominance of Black children in the child security framework Numerous children are brought into the child security framework for a wide range of grounds. The main part of these children experience upsetting and harming encounters, which may incorporate physical, enthusiastic, sexual abuse and negligence. A few children populating with hapl

Comparison of the Terms in Debates

Correlation of the Terms in Debates There are numerous ideas that are much of the time utilized and abused by individuals in discussions or discussions. Among them one can single out such terms as realities, data, information, information, and comprehension. Some of them, for example, realities and data are frequently seen as tradable thoughts, despite the fact that they can have critical differences.Advertising We will compose a custom exposition test on Comparison of the Terms in Debates explicitly for you for just $16.05 $11/page Learn More This article will think about their significance of these ideas and clarify how they vary from each other and what sort of likenesses they have. This conversation can feature a portion of the significant confusions of about these ideas and demonstrate how they should be applied in discussion or composed discourse. Above all else, such term as reality can be comprehended as an unquestionable truth that has been demonstrated in an intelligent or observational manner. Generally spea king, it is a perception that has been tried and validated by target techniques. For example, the explanation that World War I started in 1914 can be known as a reality. This thought ought not be mistaken for such word as information. This idea implies a progression of estimations and perceptions that can be either evident or false. This is the principle qualification among realities and information. Notwithstanding, these terms do have some similitude. They are not significant in the event that they are not organized or requested with a particular goal in mind. Indeed they are not generally placed in a particular setting. Consequently, one can go to the third significant thought, to be specific data. It very well may be characterized as the succession of realities or information that make them mean since they have been requested or sorted out. As such, they can be comprehended as a message by an individual. Thusly, such ideas as information and comprehension are likewise fundamenta lly the same as however not tradable. The term information implies the condition of mindfulness about something. For example, an individual can know certain data or separate realities. All the more critically, the person in question can even apply this information. For example, individuals can know and apply scientific recipes or calculations, be that as it may, they can't generally explain why these equations work. This is the reason such idea as understanding is progressively unpredictable. It implies that an individual doesn't just have the foggiest idea about certain data, yet can assess it and decide if it is valid or false. For instance, a few people realize scientific recipes as well as explain why they are substantial. The term seeing likewise infers the capacity to see causal connection between realities or occasions. In this manner, this idea has a more extensive importance and individuals ought to have the option to recognize knowing and seeing, particularly when they ban ter about something.Advertising Looking for article on talk? How about we check whether we can support you! Get your first paper with 15% OFF Learn More This conversation of these ideas is significant on the grounds that it shows that they can't generally be utilized compatible even notwithstanding their similitudes. For example, when individuals talk about information, they ought not accept that these information are in every case valid. Essentially, separate realities can't be seen as data since they are regularly trivial. Besides, individuals ought to recollect that information isn't equivalent to comprehension since understanding implies that an individual can decipher explicit realities and clarify why they are valid. The issue is that these terms are regularly utilized in political, monetary, or social discussions. Also, a few people can control these terms so as to influence the crowd. An individual, who can see the differentiation between them, can all the more likely oppose such control and recognize defective contentions.

Introducing the Class of 2013 Merritt 13, Carlos 13, Edward 13, and John 13

Introducing the Class of 2013 Merritt 13, Carlos 13, Edward 13, and John 13 The MIT Class of 2013 has officially arrived! With this day upon us, we conclude the series Introducing the Class of 2013. Merritt 13 Carlos 13 Edward 13 John 13 Scott 13 Cory 13 Edner 13 Jeremy 13 Bee 13 Henrique 13 Chika 13 Qinxuan 13 Trevor 13 Chandler 13 and Taylor 13 Jonte 13 Sean 13 Terence 13 Christy 13 North Cross student going to M.I.T. in the Fall By Jarett Henshaw Published: June 1, 2009 There are components of people and components of the universe that are not directly expressed in the observable properties of the universe, said Merritt Boyd Meet Merritt Boyd, the smartest student at North Cross and maybe even all of Roanoke. So smart in fact, that he got accepted into all nine schools he applied to including Stanford, Harvard, Cornell, and Berkeley. He decided to go to college at M.I.T. in Boston. The culture of the students I think is something that really drew me there, said Boyd. Some say hes a genius. He doesnt think so, but plans on studying astrophysics at M.I.T. had to get him to explain exactly what that is. Astrophysics is basically the large scale structure of the universe. Ive always liked to take the telescope out at night and look at the stars so I think astrophysics would be a lot of fun to study, said Boyd. Boyd says hes looking forward to studying at such a challenging School. I would rather challenge myself than be challenged, said Boyd. Boyds mom says today is bittersweet because shes not looking forward to him leaving Roanoke in the fall. Im very very proud but very sad that hes going to leave. Im worried about whos going to fix our technology problems when he does. Anytime the TV breaks or a computer problems comes up, Merritt fixes it, said Donna Boyd, Merritts mother. Something shell have to figure out in August because Boyd will be seven-hundred miles away, studying things that are a million miles from home. Scholarships lift the weight off hard-working shoulders Carlos Garay: Gates Millennium Scholar Culture shock gives way to passion for learning By Jason Hidalgo June 6, 2009 Just moving to a new apartment can be tough for some folks. But moving to another country? Thats an adjustment on a whole different level. Its a lesson Carlos Garay learned a decade ago when he first arrived in the United States as a 7-year-old from Colombia. At the time, the young Garay wasnt quite ready for the culture shock he would experience, even among fellow Latinos. I did not know English, and the way I spoke Spanish was different from the way Mexicans spoke Spanish, so I was picked on, Garay said. It made me lonely, and I just closed up. In the years that followed, Garay would redirect the loneliness he felt into a passion for education. That passion would ultimately pay off for the 17-year-old Galena High School student, who now finds himself the recipient of a major scholarship while also being accepted to one of the most prestigious schools in the world. Last April, Garay was notified about his selection as a Gates Millennium Scholar, an award funded by the Bill and Melinda Gates Foundation. The scholarship was just the second in a string of good news for Garay, who was also notified by the Massachusetts Institute of Technology in December that he had been accepted to the school and qualified for a full financial aid award*. When I started reading On behalf of the Admissions Committee, I thought, Oh great, Im going to be rejected,' Garay said. So when I got to the part that said I was actually accepted, I was like, Hey, wait a minute and read it all over again. I started jumping up and down screaming. With his education now financially secure through graduate school, Garay plans to get a jump start by attending a summer program at MIT. Garay said he will be majoring in mechanical engineering with a minor in material science engineering. I really like being able to apply what I know, and, basically, thats what mechanical engineering is, Garay said. Its not developing some grand theory thats only applicable in the next 100 years. Its about creating things that work very soon and can hopefully help everyone one day. Garay, who currently lives with his mom and 15-year-old brother, said his experience is a testament to the opportunities available in the United States and how anyone can achieve their dreams if they work hard and set their mind to it. Garay said he is especially grateful to his mom for everything she has done for him. I dont think she really understands what MIT is, Garay said. But she was very happy. She didnt go to college and she sacrificed herself completely so I could get to this point. An appreciation for education wasnt the only thing Garay developed during his younger, lonelier days. No longer the recluse he was back then, Garay also learned the importance of having a social support network, which is one of his top priorities once he reaches MIT. Its a lesson that has become even more significant for Garay after hearing stories of promising students in prestigious schools such as MIT and Harvard who crash and burn due to personal issues. Everyone accepted at schools like MIT has the intellectual capacity to succeed, Garay said. But a lot of times, people dont succeed for other reasons. I want to deal with those problems early on so I dont have to deal with them later in life. One way Garay hopes to do well is by being well-adjusted and not putting too much pressure on himself. Garay admits that his drive to be accepted at a good college or university made him too hard on himself sometimes. In high school, I felt I had to be No. 1 all the time, Garay said. Now Im getting used to the idea that even if Im average at MIT, I can be happy with that. Thats actually a big change for me. [Please note: All of MITs financial aid is based on financial need; there are no merit scholarships. Reporters are often confused about this. Matt] Active MTHS Senior Gets Full Scholarship to MIT. * People | Tue, 04/07/2009 By Leslie Truluck Edward Obropta, Jr. and his sister Alanna Joslin at Romp Apparel in Stone Harbor. COURT HOUSE Edward Obropta, Jr., 18, a senior at Middle Township High School, has an extreme schedule. Not only does he manage to earn exceptional grades in advanced placement and honors courses, he is also very active with extra curricular activities and community service all while running his own family business. His efforts have paid off as he recently received a full scholarship* to MIT, the Massachusetts Institute of Technology, in Cambridge. Although not certain exactly what he will major in, Obropta enjoys math and would like to build rockets or design planes or something crazy. Obropta plays second singles on the high schools tennis team and has been team captain for the past two years. Class of 2009 has continually voted him class president for all four years of his high school career. During his time representing his class, he helped to initiate a canned-food drive and plan a winter formal dance in which profits were donated to area churches. Involved in several school spirit activities like building homecoming float and prom committee, for the past two years Obropta also listens to students voice concerns as vice president of student council. I dont know how it all adds up but it works. Im always doing something, he said. Ranking number one in a class of 271, he said he received informal notification that he will be class Valedictorian. Among his many academic accolades, Obropta is a member of Future Business Leaders of America, National Honor Society, the school math team and science league and the NJ Envirathon, an event in which high school students compete in eco-friendly exercises. Its like an athletic competition but its about the outdoors, he said. Obropta plays tenor saxophone as a member of the high schools Jazz ensemble, which plays for area nursing homes and Dennisville Middle School. It doesnt happen all at once, he said. Obropta manages to communicate with other student government members throughout the school day, play with the jazz band one night a week and practice tennis three hours everyday. The coolest thing, he said, is Romp Apparel, a store he manages on 96th Street in Stone Harbor with his sister, Alanna Joslin, 28, who is in charge of female clothing while Obropta concentrates on the male side of the store. Their parents, Ann and Edward, Sr., have their own screen-printing and embroidery business, which is all done in-house, literally right from the Obroptas home. Since 2005, when Obropta was only 14-years-old, he has designed the clothing brand, which is focused on a young adult surf and skate demographic with a mini half-pipe right in the store. Its very youth-oriented. We let customers sign their names on the wall when they make a purchase, he said. Its so popular we are running out of space. While the business is open seasonally and responsibilities are shared with his sister, Obropta said he also does a lot of behind the scenes work, like attending fashion conventions in Las Vegas to buy the seasons latest looks. When he is not involved in school and work endeavors, his interests are eclectic, including skim boarding, quad riding, hiking, canoeing and outdoors activities with his family and volunteering at the Cape May Tennis Club. I always like to do a lot of everything. Id get bored doing the same all the time. Working hard and having it pay off feels good, he said. Obropta credits his success to his family being extremely supportive. My parents dont force me to do things, he said. As a matter of fact, he said they occasionally suggest he take it easy. As with designing clothing, Obropta enjoys visualizing things and making them become a reality. When I see it, I can make it happen, he said. Hoggard senior has chance to travel abroad in linguistics, mathematics competitions Hoggard High School: Problem solver Student excels in national linguistics, math competitions Published: Monday, June 1, 2009 at 3:08 p.m. By Carolyn Bowers, StarNews Correspondent John Berman, a senior at Hoggard High School, knows what it is to be molistic. And he also knows how to conjugate the verb shunk. Of course neither of these words appears in any English dictionary because they arent real words. They are clues to solving problems in the North American Computational Linguistics Olympiad, and getting the right answers to problems like these helped Berman place sixth out of more than 1,000 students in the 2009 national competition. The placement has won him the opportunity to represent the United States at the Seventh International Linguistics Olympiad to be held in Poland in late July. Berman said he finds the idea of going to Poland very, very exciting. I cant wait. Recently, the trip got even more exciting when Berman learned he is one of 12 winners of another national competition the United States of America Mathematical Olympiad. This competition required solving six problems in nine hours over two days. This test was the third in a series of increasingly challenging mathematical contests. More than 220,000 students worldwide competed in the first round. Of these, about 10,000 were invited to compete in the American Invitational Mathematics Examination. That contest narrowed the field to 525 who were invited to participate in the prestigious USAMO. On June 8, the 12 USAMO winners will be honored at an awards ceremony in Washington, D.C., after which they will take the team selection test to determine which six of the 12 students will be on the U.S. International Mathematical Olympiad team in Bremen, Germany. If Berman is one of the six, he will first compete in Germany in the Mathematical Olympiad in July and then go on to Poland for the Linguistics Olympiad. While obviously gifted in both disciplines, Berman isnt wavering about his preference. My main interest is math, he said. Im going to MIT to get a Ph.D. in math and teach in college. He already has a good head start, having completed several math courses at the University of North Carolina Wilmington while still in high school. According to his father, David Berman, a computer science professor at UNCW, John has been playing with computer games and puzzles since he was about 6 years old. I would just throw questions or puzzles out for John to think about without any expectations, he said. Play is a lot of the discovery process.

My Theory Of Conflict Resolution - 962 Words

My conflict resolution style stated that my style of conflict resolution is collaborating. I feel that this will help me in my future job because as a Physical Therapist I will not only be working by myself. I will need the patient to cooperate with me. Having two people, the patient and myself, working together will help improve the patients care. I always worry about other people and their concerns and also about my own because I want to be happy with the decision as well. This will improve my PT and future gym because I put others first as well as putting myself first. This type of style not only helps me in the work field but also in everyday life. I feel that it is very important putting others first but still maintaining a happy life for myself. My empowering and delegating score shows that I am in the middle between being able to delegate assignments to others and just doing everything myself. I do not feel like it is a trust issue. I do feel that I can do a job by myself fast er than if I had to explain to someone how I wanted something done. I need to learn to have patients so that I can teach others how to do tasks. I also have certain ways that I like things done so I should improve on letting go of being so particular. There are certain tasks that I allow others to finish because I do not care how it it finished as long as it gets finished. If I can learn to communicate with people how I want a task done I feel that I will be one step closer to being a successfulShow MoreRelatedSocial Conflict Resolution : Theory, Research, Practice Essay1374 Words   |  6 PagesAbstract Social conflicts- conflicts in which the parties are individuals or an aggregate of individuals- are unavoidable instances of life. What causes social conflicts, however, remains a subject of contention. Scholars across various disciplines have come-up-with different theories to explain the causes of social conflicts. 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Types of Bill of Lading Free Essays

string(114) " by one tractor LTL- Less than a truckload FTL  Ã¢â‚¬â€œ Full truckload CWT  Ã¢â‚¬â€œ Per hundred pounds PUP- 20ft\." Types of Bill Of  Lading There are two types of Bill of Lading (B/L) on the basis of Receipt of cargo:- 1. Shipped on Board B/L: Cargo is on board the vessel, It confirms the buyer that cargo is actually shipped. 2. We will write a custom essay sample on Types of Bill of  Lading or any similar topic only for you Order Now Received for Shipment B/L:   Shipping Company confirms having received the goods for shipment by the vessel mentioned therein. When the goods later loaded on the vessel, a supplementary clause may be inserted in B/L, if it’s not already negotiated: â€Å"Actual shipped on Board† – On (Date) and is signed by Shipping agent or Shipping Company Type of Bill of Lading on the Basis of Trade Parties Involved 1. House Bill of Lading: Issued by Freight Forwarder or Agent having MTO License from DGFT, Ministry of Shipping. 2. Master Bill of Lading: Issued by Shipping or Agent having MTO (Ministry of Transportation) License from DGFT (Director General of Foreign Trade), Ministry of Shipping. Types of Bill of Lading on the basis of Voyage 1. Direct B/L: It covers transportation on one and same vessel from POL to POD i. e. , shipment on vessels offering direct calls from port to port. 2. Through B/L: It covers transportation with transshipment, Inland transportation involved at origin port or destination or at both the sides. Throughput B/L usually show â€Å"transshipment at carriers’ expense but at consignee’s risk† Types of bills of lading on the basis of beneficiaries: – 1. Bill of Lading â€Å"To Order†: B/L is drawn on order of the shipper, the consignee or bank can be endorsed in favor of another person who may be the final receiver or an intermediate beneficiary. Commonly used in commercial transaction 2. Bill of Lading â€Å"To Bearer†: Bearer of bill of lading can obtain delivery of goods. There is no endorsement of bank or Consignee is required on the same. Types of Bill of Lading on the basis of reservation by the carrier 1. Clean Bill of Lading: If there is no clause or comment by the carrier in the bill of lading than it shall be considered as clear B/L. 2. Clause Bill of Lading: If any clause or comment mentioned than it would be clause bill of Lading. For e. g. , â€Å"Dented Drums† Other Types of Bill of Lading * Inland bill of lading * Ocean bill of lading * Air waybill An inland bill of lading is a document that establishes an agreement between a shipper and a transportation company for the transportation of goods. It is used to lay out the terms for transporting items overland to the exporter’s international transportation company. An ocean bill of lading is a document that provides terms between an exporter and international carrier for the shipment of goods to a foreign location overseas. An air waybill is a bill of lading that establishes terms of flights for the transportation of goods both domestically and internationally. This document also serves as a receipt for the shipper, proving the carrier’s acceptance of the shipper’s goods and agreement to carry those goods to a specific airport. Essentially, an air waybill is a type of through bill of lading. This is because air waybills may cover both international and domestic transportation of goods. By contrast, ocean shipments require both inland and ocean bills of lading. Inland bills of lading are necessary for the domestic transportation of goods and ocean bills of lading are necessary for the international  carriage  of goods. Therefore, through bills of lading may not be used for ocean shipments. Inland and ocean bills of lading may be negotiable or non-negotiable. If the bill of lading is non-negotiable, the transportation carrier is required to provide delivery only to the consignee named in the document. If the bill of lading is negotiable, the person with ownership of the bill of lading has the right of ownership of the goods and the right to re-route the shipment. Air cargo Air cargo shipment is most common and practical way of receiving your orders on time and cost saving. If your orders volume is 100 kilos plus then air cargo is the best. Receive your order starting from one week to 10 days. Air cargo will deliver the order in specified airport so that the customer or their handling agent should collect it. Shipments by Air Couriers Shipment using courier services are the best for relatively smaller orders and samples as they deliver the orders in 4 to 6 days at your doorstep. Nepal Mithila Women Handicraft uses most Reliable couriers like  Ã‚  DHL/ARAMEX/FEDEX/TNT/UPS or SYKNET because they are easier to work with due to their fast and home delivery. These courier companies have expensive rates for the smaller packets but if the orders are more than 25 kilos, the approximate shipping would be US$ 8 to $14 per kilo (depending on the volume and the destination). These courier companies will act as your custom agent to release the goods and delivers the packets at your home. The courier companies does not charge you for their own services at the custom BUT if there is custom duties applies on the orders, then thy will reimburse the money from the customer later at the orders delivery time. Labels: Each article will be fixed with label showing made in  Nepal, material composition, washing instructions, size etc. as appropriate. We follow buyers’ instruction in case of bulk consignment. Documentations: We prepare the following documentation work from the company and authorized sectors of  Nepal’s government for the customs purpose AIR WAYBILL, GSP OR FORM A, INVOICE, PACKING LIST, CERTIFICATE OF ORIGIN and other essential documentations to release the shipment from the customs Terms: Air Freight FSC- Fuel surcharge, applicable only at certain times Interline- One airline to another ULD  Ã¢â‚¬â€œ Unit load device, an airline container SCR- Specific commodity rate GCR- General commodity rate MAWB- Master air waybill, freight forwarder to freight forwarder air waybill HAWB- House air waybill, shipper to consignee air waybill IATA- Governing body for international air transportation Ground Freight B-train- 2-20ft. trailers being pulled by one tractor LTL- Less than a truckload FTL  Ã¢â‚¬â€œ Full truckload CWT  Ã¢â‚¬â€œ Per hundred pounds PUP- 20ft. You read "Types of Bill of  Lading" in category "Papers" trailer T/L  Ã¢â‚¬â€œ Trailer Load Dimensional Freight- Subject to 10# per cubic ft. Calculations: Calculate Kilograms to Pounds kgs x 2. 2= pounds (#) Calculate Pounds to Kilograms Pounds ? 2. 2= kgs Dimensional weight L†xW†xH† ? 366= kgs L†xW†xH† ? 166= pounds Six Steps to Dealing with Customer Complaints At some point, everyone in business has to deal with an upset customer. The challenge is to handle the situation in a way that leaves the customer thinking you operate a great company. If you’re lucky, you can even encourage him or her to serve as a passionate advocate for your brand. When it comes down to it, many customers don’t even bother to complain. They simply leave and buy from your competitors. Research suggests that up to 80 percent of customers who leave were, in fact, â€Å"satisfied† with the original company. Obviously, customer satisfaction is not enough. Businesses nowadays need to positively delight customers if they want to earn their loyalty. It may seem counter-intuitive, but a business owner’s ability to effectively deal with customer complaints provides a great opportunity to turn dissatisfied customers into active promoters of the business. Here are some customer-oriented tips I’ve learned while working in the business coaching business:1. Listen carefully to what the customer has to say, and let them finish. Don’t get defensive. The customer is not attacking you personally; he or she has a problem and is upset. Repeat back what you are hearing to show that you have listened. 2. Ask questions in a caring and concerned manner. The more information you can get from the customer, the better you will understand his or her perspective. I’ve learned it’s easier to ask questions than to jump to conclusions. 3. Put yourself in their shoes. As a business owner, your goal is to solve the problem, not argue. The customer needs to feel like you’re on his or her side and that you empathize with the situation. 4. Apologize without blaming. When a customer senses that you are sincerely sorry, it usually diffuses the situation. Don’t blame another person or department. Just say, â€Å"I’m sorry about that. †5. Ask the customer, â€Å"What would be an acceptable solution to you? Whether or not the customer knows what a good solution would be, I’ve found it’s best to propose one or more solutions to alleviate his or her pain. Become a partner with the customer in solving the problem. 6. Solve the problem, or find someone who can solve it— quickly! Research ind icates that customers prefer the person they are speaking with to instantly solve their problem. When complaints are moved up the chain of command, they become more expensive to handle and only add to the customer’s frustration. There is no getting around customer complaints, regardless of your industry. However, by employing these steps and taking the time to review the issue with the customer, you can turn challenges into something constructive. | 10 Tips for dealing with customer complaints Dealing with customer complaints effectively can improve customer retention and help your company gain a reputation for providing good service. Our panel of experts shares their top tips to ensure complaints don’t turn into disasters. 1. Acknowledge their anger and apologise Whilst you are listening to them, make a note (mentally or written down) of the main points of their grievance. Once they are finished, thank them for their comments, acknowledge their anger and apologise. 2. Reassure the customer Use the notes you made whilst listening to demonstrate that you have a secure grasp on the problem by giving them a precis of what they have just told you. Mirror some of their (less colourful! ) language, keep your tone measured and calm and ask a closed question at the end to check you have a full understanding. By now, the customer should at least be ready to let you help them. Assure them that is exactly what you’re going to do and explain he realistic options you have available to you. If the customer wants something that simply is not possible, apologise, give reasons why this is not an available option and then tell them what you can do for them. 3. Act Finally, once you have explained what you are going to do to resolve the customer’s problem, do it. Follow it through and ensure that what you promised is delivered. Hopefully, by this point, you will have a happy customer who will return to your company, not to mention a happy agent whose days are a little less stressful! 4. Make it easy to speak to a live agent Communicate the ease and accessibility of reaching live agents in channels of the customer’s choosing, and prepare and empower your employees to provide first-contact resolution. Most customers who say it is hard to deal with a company said it was because their issue was not resolved the first time they contacted them for service. Self-service certainly has its time and place, but when issues are complex or frustrating, customers want (and demand) access to live agents. In fact, preference for live web chat has grown in the last year. 5. Aggressively promote the fact that you want feedback You want to know when you get it wrong. And, make it easy for customers to contact you and get immediate access to empowered and empathetic agents. If customers can’t find a convenient way to give feedback, they may just defect to another company without saying a word. 6. Use proactive communication Let the customer know about an issue first and connect them to an agent. Almost all customers say it is appropriate for a company they do business with to proactively contact them. However, companies must be sensitive to the reasons and channels they employ, as the vast majority of customers are not open to anything and everything. You only get one chance, so don’t burn the bridge by not providing the best agent and technology-based experiences your customers want and expect. 7. Empathize with the customer The first thing you need to think about when dealing with complaints is how you would feel if you were the one making the complaint. Empathy and understanding are paramount to giving good customer service whether it is in sales, customer service or customer complaints departments. Allow the customer to vent their feelings and then remind them that you are here to help them and will do everything in your power to resolve the issue. This gives them the feeling that you see them as more than just a number on a system and can act to calm the customer down especially if it is a difficult or challenging situation. The fact that you are offering to help them goes a long way to calming them down initially and if you can minimise passing them from department to department this will also help them to remain calm and listen to any options you put forward. Base the discussions with the customer on facts, don’t let emotion drive the conversation. Ian Jensen, Team Manager, RESPONSE  (www. response-uk. co. uk) 8. Make sure you act on social media Social media is becoming the vehicle of choice for customers, frustrated by poor customer service. But these complaints can be amplified very loudly – particularly on Twitter. Start by listening to the social media channels. Once you understand what is being said it is time to intervene. This can also be by social media – particularly to try and find out a customer’s phone number – but would probably be better if it is by a proactive follow up call. If this is done in a timely fashion it can go a long way to diffuse any frustration the customer is feeling. 9. A complaint is an opportunity for the business to learn and grow As a business, every complaint should be treated as serious and the customer with a small ‘expression of dissatisfaction’ should be given the same courtesy as someone whose complaint is huge. Remember to be a ‘goodwill’ company. Be thankful that your customer is voicing their problem, but realise that they may still use your competition the next time they need your product or service. You may not gain their future loyalty, but use the situation they bring up to minimise it happening again. 10. Act on the new knowledge you have One of the most important factors in complaint handling is to demonstrate that the company has acknowledged the complaint for the future. Don’t stop at telling them that feedback such as theirs helps you to grow as a company – make it feel real by telling them how you will be raising this issue with the customer services manager so that (where possible) this is 1) resolved 2) not repeated with other customers. Finally, after the complaint has been dealt with and is coming to a close, advise them that you hope that this recent situation hasn’t adversely affected their long term relationship with you as a company. Reiterate that you hope the compensation you are offering may go some way to restoring their faith in the company / product or service. Listen  carefully to the customer. Know and understand the complaint  of the customer and never interrupt him or her. Remember that they want to be heard and let the customer release any emotional irritation before saying anything. This could make the customer feel that you are listening and acknowledging the feelings carefully. Empathize with the customer. Repeat the complaint and confirm to signify that you got it correctly. Thank the customer for bringing the problem to your attention for  better customer service  of the company. Apologize. Reasonable and unreasonable  complaints  are valued by the customer that needs proper attention or  customer service. Apologize for the inconvenience that complain may have affected the customer. Explain the reasons or the company’s side politely. No matter how angry the customer is, try to remain calm and patient while you address the complain properly. Have a clear  answer  and give data if necessary to support your explanation. Take responsibility for action. Let the customer feel that the complain will be taken into action. Explain what action you will take to correct the problem. Commit to give feedback as soon as possible preferably with a given date to assure the customer that the complain will be handled immediately. End the conversation by asking the customer for other things that you may be of service aside from the complain. 5 GOLDEN RULES If you are in a business, you will eventually have to interact with disgruntled customers and the way you handle the issue is the way you are going to be known in the market. Make no mistake here – a disgruntled client will always create a large damaging ripple for your image. Carry on like this and very soon you will be known as the company with the worst customer service. You cannot afford this or you will lose business sooner than later. Hence, you need to learn how to handle a complaint effectively. Here are the rules for handling  customer complaints  that will promote your business better than any advertisement: Respond instantly  Ã¢â‚¬â€œ when a customer complains, respond instantly. The more they wait, the more they get frustrated and hence, would be more inclined to be unreasonable. Do not wait for their irritation to escalate to anger. Respond to their complaint message immediately. Believe that customer’s complaint is genuine  Ã¢â‚¬â€œ one of the worst steps of counteraction a company can give is implying that the customer is dishonest or unrealistic. Tell the client that you believe their complaint is genuine and you are trying your best to see what can be done to help. Apologize for the pain they feel not for the mistake  Ã¢â‚¬â€œ the mistake is not always yours. However, the complaining individual is genuinely aggrieved. Apologize to the customer for the pain they have experienced. Saying sorry for their (customer’s) discomfort is not the same as saying sorry for a mistake that your company has done. However, when you say sorry genuinely, the customer is more often than not already pacified and ready to listen to you with an open mind. Do your best  to meet their expectations  Ã¢â‚¬â€œ one of the most important rules for  handling customer complaints  is showing that you are doing your best to help. You will find that the majority of people are reasonable in their expectations. Just knowing that you are making all the effort to help them will often open the door to negotiations on how to resolve the problem towards mutual benefit. If it is your mistake, overcompensate  Ã¢â‚¬â€œ there will be instances when the customer is right. The service/ product/ experience/ was bad. If you are guilty of any such thing, the rules for handling  customer complaints  say that you acknowledge, apologize and immediately over compensate the aggrieved client. In this way, you are eliminating a  disgruntled customer  and appointing a free goodwill ambassador for your brand; for this customer will not stop praising you after that. CASE STUDY ANSWERS Divide the answer into 5 parts: 1. Define the Problem Describe the problem in the workplace. What is involved in making it a problem? 2. Analyze the Problem Tell about how you collected information for analyzing data: the process you utilized for extracting maximum information from the facts. 3. Generate possible Solutions Explain the factors you took for making a decision: how did you get to the root cause of the problem? How did you identify the likely causes of problem? How did you generate a number of possible solutions? 4. Select the best Solution(s) and course of actions Describe the actions you took: why did you choose these actions? What were the results you expected to achieve? Describe how you organized ideas into process flow and common theme and the way you monitor result. Don’t forget the risk management factors. 5. Lesson learned What did you get? What was going right? What do you learn from that experience? How to cite Types of Bill of  Lading, Papers

Theatre In Wyoming Essays - Theatre, Wyoming,

Theatre In Wyoming Theatre in Wyoming There you are sitting in a theatre watching a play. You say to yourself, this play could be so much better if they would do that different. Of course the designers could do things differently, they might have even considered the same things that you have, the only thing wrong with that is that type of stuff takes money. What most people don't realize is that the theatres in Wyoming are very under funded. Theatres in Wyoming are not able to support themselves alone they need outside funding. Every play that is put on has a budget. This budget is split into different amounts for each department in the theatre. This is all of the money that they're allotted. The department has to try extremely hard to stay under budget. Of course this is common sense. Except this is hard to do when a performance needs things and the set needs things. All of these things that the departments need and want costs money. This is why the technical director has to decide exactly what the show can have to make it great and what it can't. That's why people say that the play could be better if? We just don't have the funding. People that agree with the statement theatres in Wyoming are not able to support themselves alone have their own reasons for this belief. Tammy Jackson of Cody says, No because educational and non- profit theatre isn't a high priority among the entities that primarily fund them. I agree with this statement. Until there is a bigger interest in the theatre this will always be a problem. If the theatres were supported the same as sports then this problem wouldn't be such a problem (Eckardt). Chuck Erven responds to this statement by saying, No. Audiences are limited, Wyoming has a lower arts endowment and private giving than any other state. Some people disagree with my opinion. Some people think that the theatres in Wyoming can support themselves. Ann Eckardt says, Yes, they can but it would be the equivalent of substance farming. The learning and the growth could barely be measured. I think she's saying that because the theatre is such a learning experience that anything can and will happen to help. This means that no matter how much a person thinks they know there is always something that a person can learn. The theatre world changes everyday with new technologies popping up. Such things like new lights and different types of ways to make scenery. The theatres in Wyoming isn't just under funded it's very under funded. There is an association called the National Endowments for the Arts (NEA) that has the power to decide what states get money for their theatre programs. This program has the power to disperse $5,000,000 for Arts Education Partnership Grants (NEA: Arts in Education), $5,610,000 for Musical Theatre (NEA: Opera- Musical Theatre), $8,825,000 for Theatre Programs (NEA: Theatre Programs), and $27,467,000 for Basic State Grants (NEA: State and Regional Programs). Out of all of this money the NEA divides it up among different states. Out of all of this money Wyoming doesn't get a single dime (NEA: Art Forms). This isn't fair. Most of this money goes to California and New York. They chose to give this money to companies and colleges that can definitely support themselves and still have money to spare. I think they need to consider giving money to the states that have the potential to have good companies if they were given a chance. One such state would be Wyoming. Wyoming gets about 80% to 90% of its money from the state money. This money goes towards salaries and running costs (Erven). There are a few forms of funding available for Wyoming. One such funding is State Arts Council National Endowment for Arts (Erven). The one major grant that CWC puts in for is the Wyoming Arts Council (Erven). There are a lot of ways that we can solve this problem in Wyoming, some of which have been tried. Some of them work and some of them don't. One person thinks that we could Seek corporate sponsorships and partnerships much like athletics have done (Jackson). This is

What Techniques are Involved in Green Computing Essays

What Techniques are Involved in Green Computing Essays What Techniques are Involved in Green Computing Essay What Techniques are Involved in Green Computing Essay Green computing can be thought of as an environmentally conscious effort to make long-term computing sustainable by using energy efficient methods. The goals of green computing are similar to those of green chemistry, which try to minimize hazardous material use, maximize efficiency and enhance recyclability. Yet all this extra effort put into designs has a negative impact on system throughput. Therefore the question is posed, is the extra overhead involved in designing superior data centers, optimizing software algorithms, improving power management and recycling materials worth the benefits in the field of green computing? I believe they are as we are slowly running out of resources. Yet others take a stance that this will negatively affect system performance while computers are only a small percentage of the problem compared to vehicles which should be addressed first. Generally, data centers have an energy density of 100 to 200 an equally sized office building. (U. S. Department of Energy, 2011) Although most datacenters have a small design window which prevents new ideas for being used in favor of proven methods, taking the time to select a more efficient design can help immensely with the long term operating cost. U. S. Department of Energy, 2011) As IT loads account for around half the facilities energy consumption, choosing more expensive high efficiency machines will help reduce the necessary cooling and operating cost. (U. S. Department of Energy, 2011) Rack mounted servers are usually underutilized running around 20% of their working capacity yet consuming close to the full running energy. (U. S. Department of Energy, 2011) The Energy Star helps distinct regular servers from a high-efficiency machine; they will on average be 30% more efficient. (U. S.  Department of Energy, 2011) Power management which is referred to as Advanced Configuration and Power Interface (ACPI) is used by manufacturers to allow software to interface with the underlying hardware and alter the power settings. This system allows the computer to go into sleep, hibernate and power off monitors. The processor’s power management techniques such as Intel’s †SpeedStep† and AMD’s â€Å"Cool’n’Quite† allow the clock speed to be altered to different predefined states (known as P-states) which decease power consumption at the expense of speed during periods of low activity. It is generally advisable to run tasks in blocks and turn off systems after to extend component life. (Roy Bag) Power management can possibly cause system failure, yet that must be assessed against the energy savings it can provide in non-mission critical applications. Multi-core processors allow significant energy savings on both the processing end and on the cooling end if the software is capable of taking advantage of the hardware. (U. S.  Department of Energy, 2011) Multi-threaded applications are become common with the advances in hardware, as more programmers focus on making more efficient programs it will be viable to upgrade older hardware for newer systems. An industry leader in server processors Sun Microsystems is focusing on multi-core chips for the future. (Roy Bag) The Niagara 1, Ultrasparc 1 has an average 60 watt power consumption while running 32 threads, while the Niagara 2 will have 64 threads at 80 watts of power. Roy Bag) The power savings compared to an Intel Pentium 4 with 2 threads consuming 89 to 103 watts clearly show the improvement in technology. (Intel Pentium 4 3. 4 GHz RK80546PG0961M (BX80546PG3400E)) Providing one power supply per server rack instead of one per server can offer savings around $2,000 to $6,000 per rack, these estimates take into consider the cooling system and interruptible power supplies. (U. S. Department of Energy, 2011) Blade servers are the key in this field. Blade servers are space and energy conscious design that allows common components such as power supplies and the cooling system to be common to a set of machines. Although they require an initial investment of the blade enclosure and compatible blade modules which are proprietary to each manufacturer the savings are considered to be worth it. (U. S. Department of Energy, 2011) Virtualization allows multiple independent operating systems to run on a single physical computer via the use of a hypervisor. (U. S. Department of Energy, 2011) Virtualization permits better use of hardware, instead of running multiple servers at a low utilization state, it is possible to run multiple â€Å"guest† operating systems on a virtualization cluster which can significantly decrease the required hardware. Although the hardware needs to super support hardware assisted virtualization, many free open source solutions exist for the hypervisor. However some overhead is required to run the hypervisor that controls the guest operating systems, it is trivial compared to the energy savings. (U. S.  Department of Energy, 2011) The efficiency of an algorithm has a significant effect on the resources it consumes, be it CPU time or memory, this is called the space-time tradeoff. Linear search algorithms have always been considered to be slower than indexed searches. Although an index table must be maintained, the efficiency gains on a large scale operation can become substantial for only a few more lines of code. Loop unwinding is a common technique to optimize programs for speed, when programs are written in a space saving mindset; loops are used to make code smaller. When optimized for speed, some unrolled loops will allow for multiple parts to be executed in parallel making better use of processing power. Storage space increases exponentially cheaper than processing power the cost in space can be considered minimal. Extending the life of hardware devices from a 3 year window can save considerably as most of the energy is spent on manufacturing. (Earth Care Tech, 2012) Recycling of computers by donating them to charities and non-profit organizations will help lengthen the life of devices with no cost to the end-user. On the other hand, taking the device to a recycling center where it can be properly dismantled and have the materials re-used can save harmful materials such as lead, cadmium and mercury from ending up in landfills. Experts say computers sometimes contain 4 to 8 pounds of lead. (Roy Bag) For printers, investing in long-life printer drums reduces e-waste for a small increase in the purchase price while inkjets can have their cartridges refill for a fraction of the cost of buying a new cartridge.